Here are some thoughts on the comments received on our DLV 2013
Attendee Survey.
I'm not responding to all comments, just those on which I (think
I)
have some relevant thoughts.
Overall, I think that our 2013 event was the smoothest-running and most
enjoyable event we've had in recent years.
We learn quite a bit from these surveys each year. They tell us what
is enjoyed about our event, what falls short, and very importantly,
what our attendees would like to see.
The DLV event has been continuously evolving since 1997. Although we
value a degree of consistency, each year's event is unique.
I hope that you, the attendees and potential attendees will see the
survey as a learning experience as well. It lets you know what the
others did and did not like, and what they wish to happen.
One thing to please keep in mind is that DLV, organizationally speaking,
is very participative. If you want to see something happen at DLV, then
please feel free to take the initiative to look into it and make it
happen. DLV has a very high ratio of active volunteers to rank and file
attendees, more so than any other major TG event.
Thanks again to all who particpated in the survey, and in particular
to those who took the effort to write the verbal comments and make
suggestions.
. . . . . . . . . .
Let's discuss the BDR items here first, and this will be very brief,
'cuz there were very few this year! I and the other volunteers thank all
for making this the case. In fact, BDR issues have been few and far
between over the past few years.
It appears that the in-your-face rulebreakers, troublemakers, and those
with axes to grind have pretty much self-excluded themselves, leaving us
with a core of fun-loving good-natured people who respect the feelings
of others. No drama scenes, restroom incidents, tantrums, anything like
that this year!
Thanks to all for helping out with this!
Only one restroom comment, and I really don't know much about it.
+Artisan caught me off guard this year,
I'm not really sure about this one and what it means.
One significant "reverse restroom incident" this year, not part of the
survey, was the personal observation and report of the situation at the
Freezone. According to reports and a personal visit, there are no longer
any issues with using the restroom of your choice. Whether or not this
has anything to do with recently-enacted legislation is a subject of
speculation.
One "dress" issue is covered in multiple items in the comments. I'm
planning to comment on that one separately.
I'm also planning to comment about one "lack of information" item in
some detail.
. . . . . . . . . .
Now that we have the BDR stuff out of the way, let's look at the general
comments and suggestions. We had a lot of excellent suggestions this
year, and some comments about some rough spots.
+need a way to get from waiting list ro participating in activity
There's really no comprehensive solution here. Circumstances vary quite
a bit between activities.
If you find yourself on a waiting list at the time of the Large Final
Mailing, what you really need to do is to contact the primary
Coordinator of that particular activity in person at DLV. Some
activities are very easy with regard to capacity, some have very "soft"
limits, others have some very fixed limits.
The Coordinator of each activity will be listed on the final schedule
and more and more of them are getting very good about allowing their
numbers to be listed.
. . . . . . . . . .
The Artisan sure took it in the shorts on the survey this year!
+Let's ditch the Artisan. I found the cost for drinks Monday night
+criminal.
+The Artisan is taking advantage of the group, terrible food and
+drinks. Being in a dark hotel/bar is depressing to me.
+Get rid of the Artisan as a venue. Too expensive and there was no
+attentive service.
I personally have mixed feelings about the Artisan. I don't have any
personal issues with it.
However, if the consensus of the group is against it, I must agree that
there may be better choices out there.
"The Artisan is the absolute worst venue we've ever used, except for all
of the others."
The Artisan kind of reminds me of Mr. Boddy's mansion from Clue/Cluedo.
It's dark I admit. That also gives it a degree of class. I've enjoyed
relaxing at the bar and in those oh-so-comfy chairs around the bar area.
I've had to literally force myself out of them on occasion.
However (comma) the drink prices were high. It was somewhat amusing to
listen to JoAnn negotiating the price of a drink.
What I was drinking
mostly this year (bottled domestic beer) was priced about the same as it
was at the bar at the Cabaret Lounge at the Paris, and I heard no
complaints about the Paris being pricey on drinks.
This year's Welcome Celebration scored 4.22 out of 5 on the enjoyment
scale. This is considered good, but certainly not outstanding, by our
history-derived standards.
If we look back 5 years into history we get the following on the
enjoyment scale for our Welcome Celebration:
2012: 4.37 (Drink And Drag)
2011: 4.51 (Artisan)
2010: 4.52 (Firefly Plaza)
2009: 4.52 (Blue Ox)
2008: 4.44 (Blue Ox)
Yes, this year's Welcome Celebration scored lower than any of the
previous 5 years. However, it did not score so low that I think it's a
matter of some concern, as we have had way in the past.
We have to go back to 2007 to find a low-rated Welcome Celebration:
Dinner and Welcome Celebration, Suede, Monday: 3.81 (60 responses)
IMAO, the enjoyment score of 4.22, in and of itself, is nothing to be
concerned about. However, the number of complaints we received,
specifically about drink prices, is!
. . . . .
Some are pinin' for the Blue Ox, perhaps as a replacement ...
+Get together @ blue ox, we still go there while in town, great food
+cheap drinks; Dee and Dani are still awesome.
+go back to the Blue Ox, for newcomers get togeather they would love to
+have our group back
Well, the Blue Ox we used previously is now closed, so we really can't
go back to that one.
There are three Blue Ox facilities left in the area, all owned by
members of the same family. I personally spoke to the GM of the one out
west about having the 2011 Welcome Celebration there. At first he
agreed, but later respectfully declined, stating that they just did not
have the staff and capacity to serve a group of "up to 100" at one time.
There are two other Blue Ox locations in the valley. One of them may
have the physical capacity to hold a larger group, but they have not
been contacted. If anyone wants to take the initiative to reach out
to them about a major gathering in 2014, please feel free to do so.
You don't need anyone's permission to reach out to them. Just be sure
not to commit to anything until you have the "OK" of the ORG group.
. . . . .
Here's what I consider to be a biggie!
Prior to this year's DLV, I **SWORE** that we were not gonna get gigged
on this one yet again this year, but unfortunately it seems to happen
each and every year.
IMAO, this is one of our most important needs for improvement!
I (thought I) made a special effort to reach out to newcomers this year,
and I watched the group, and I never once saw the classical case of a
newbee sitting there alone looking lonely.
However, I'm not everyone.
+Many groups of the attendee's where very "clanish" as where many of
+the DLV organizers and greeters.
+I saw many new B's lost and wanting to talk to someone. and yes they
+where the ones that needed help with clothing, make-up ETC.
... and ...
+... The leaders were very sensitive and considerate to those new.
+Especially Annie and Ginger were total sweeties. Answered all of
+questions and didn't talk down to you. The regular DLV girls were
+stand-off-ish especially at first. They had their own little circles
+and stayed with them. ...
The only thing of note which I saw along this line was an obvious clique
at one of the Happy Hours who camped out at their own little table and
gave obvious "closed" body language signals while all of the others were
at the bar mixing and circulating. However, when dinner time came, these
three joined the group and interacted with the others quite well.
I want everyone, even the greenest newbee, and yes, even those who are
obviously climbing the learning curve of style and presentation to feel
included and part of the group from the minute they first walk in!
+I know first hand how neglect can hurt the same as bad words and looks.
The one thing I really wish we could eliminate at TG events, including
DLV, is that some attendees do feel left out!
I also wish that these "just a few of us" groups which go off and do
dinner on their own and such would be more inclusive, particularly with
those who are new or do not have close circles of friends.
I really don't think our people are intentionally being rude, but that
they're just so caught up in the small talk with their BFFs at the time
that they obvlivious to the fact that one or more in the immediate area
are in need of feeling included.
We're really going to need everyone's active cooperation if we're gonna
make headway on this issue! I think that the answer is to raise the
level of awareness of this among everyone.
. . . . .
+Don't go to studio kites [sic], why would you tour a place that
+didn't have any plus sizes and only had club wear - which is
+banned at every function?
I'll comment on this one on a separate item.
. . . . .
We did (and rightly so) get gigged on the lack of description of some of
the activities.
+The Audrey Tour should have been explained better.
... and ...
+Suggestions. Tell us exactly what things like Charles Bar,
+Audrey Tour, Alternatve Gathering are.
I agree with these items. Yes, in the future, we'll need to be very
explicit as to what things like this are supposed to be. The "Audrey
Tour" was a reference to Audrey Hepburn, little black dress and the
like.
. . . . .
A few comments similar to this were received:
+Had difficulty locating the group at PF Chang's, until a bar patron
+directed me upstairs
Yes, we need to be very specific and explicit as to where to meet the
group, keeping in mind that many (most?) attendees will be unfamiliar
with the layout of the venues at hand.
. . . . .
+I'm not sure if the locations for lunch with Ginger were noted.
They sure were, on the main schedule.
. . . . .
+More opportunities for dancing. Paris was fun.
+I would like to see Dance At Paris become a daily event, like
+Katie Coffee and Lunch with Ginger. Not everyone wants to do the
+expensive nightly events and this could be a good place to meet.
+No cover and no minimum and the band is great.
One year we did Dancing At Paris the last two nights. If you want to see
this expanded next year, please volunteer to host(ess) it for one or
more of the additional nights. (This would be an easy one, almost
trivial.) Now that they have apparently expanded the nights that the
live band performs, this may work out well.
And as an aside on the NC/NM, both the Bally's and Paris lounges state a
two drink minimum, but it's seldom if ever enforced.
. . . . .
+On the schedule of events or other such help aid, please include
+a thumb nail photo of the person we are supposed to contact,
+sign-up or pay-up, so we have a chance of recognizing/identifying
+them at functions or activities.
Now that we're doing the main schedule and the Large Final Mailing on
the web (that will most likely continue) yes, we can do this as long as
the individual Coordinators consent to having their photos used.
. . . . .
+Bring back the boat trip!
All it takes for this to happen is for someone to volunteer to
coordinate it.
. . . . .
+Whatever happened to the poker tournament?
The lady who was going to coordinate this has taken a (well-deserved)
"sabbatical" from the DLV volunteer scene. She was present this year but
did not coordinate anything.
If anyone else would like to grab the ball and run with it, please
feel free to do so.
. . . . .
+Miss night of Soiled Doves. Enjoyed it very much some years back.
+Chance dress sexy or festishly and played games with the ladies.
... and ...
+Bring back Soiled Doves!
One of our volunteers is looking into doing just this. Film at 11.
. . . . .
+Make sure the Hosts are there on time and be all encluseve
I know all of the activity Coordinators personally, and I can't think of
a single one who does not intend to be punctual or does not intend to be
attentive to all who attend, both newcomers and previous attendees.
Unfortunately sometimes there are circumstances which are difficult to
work around. I was late for one of my activities, the Hard Rock Happy
Hour. Doodoo happens occasionally.
. . . . .
+a gay/gay-friendly restaurant night or two.
I honestly have trouble thinking of a restaurant in Las Vegas that is
not LGBT-friendly!
Seriously. As of this time I can't think of any
restaurant in the Las Vegas area that caters mainly to the LGBT
community, except perhaps for a bar that serves food on the side.
. . . . .
+Lets have more fun!!
I'm all for that!
. . . . .
+Would have liked to do an excursion to Grand Canyon ...
We haven't had a side trip for a few years. Last one we did was to the
Shiloh Horse Ranch a few years back, which is actually an easy drive.
Grand Canyon has been discussed, but the big deal is that it's about a
four-hour driving trip each way, meaning that 8 hours out of the day are
taken up driving.
Some suggested alternatives have been a helicopter tour to Grand Canyon
($$$$$) and a trip to the Grand Canyon Skywalk, which is much closer but
has a long stretch over unpaved roads.
Another suggestion has been Zion, about a 2 1/2 hour drive.
+or Neon Museum or other attractions.
We did Neon Museum both in 2011 and 2012. It's a bit more awkward to
book tickets now, apparently the only option is on line with a credit
card, and some reported that they were shy of doing that.
. . . . .
+I think if you were to charge a small registration fee to cover mailing
+and where able to send out a few of those "las Vegas" guide mags before
+it would be helpful. I might form a committee to do just that.
I've said it before and I'll say it again. If DLV adopts a registration
fee, it will be over my dead body!
Seriously, I've been willing to listen to proposals of this, but in our
17 year history I've yet to hear anything that justifies the formality
and the complexity that a fee structure would bring upon us.
If you're talking about those "What's On" magazines and the like, keep
in mind that about 20% of our attendees are local and have no need for
them. Many of our other people are frequent Las Vegas visitors and
probably don't want to pay for them either. I know that What's On is
available on line for those who want it, and I'm sure most of the others
are too.
We also need to focus our efforts on our event, and not try to replicate
what's readily available from the LVCVA or any hotel concierge desk.
. . . . .
+Would like to see an option that provides those without vehicles to
+connect with those that do. Like a Big Sister program for
+transportation.
+I cancelled one activity (pole dancing) because of the cost it would
+have been to get there, pay for the event, and then get back because I
+could not find a ride.
We had a more organized "Ride Share Program" during our early years.
It worked quite well up through 2004 or so, but as we started growing
well past the 100 mark it did not scale well and generated all kinds
of complaints, both from our volunteer drivers and from those who
needed rides.
Following DLV 2008 a motion to kill the Ride Share Program passed
unopposed. Since then, we've actually received far fewer complaints
about rides, or more specifically, not being able to find them.
The most important thing about sharing rides is that you really need to
be staying in the vicinity of other DLVers. IMAO, anyone who does not
stay in our suggested hotels, or at least in the immediate area, should
not be complaining about not being able to find a ride!
If you (or anyone) wishes to volunteer to be a "Ride Share Coordinator",
please do so. The only thing we'll insist upon is that what you propose
will pass muster with our resident "Hold Harmless Wonk", who will insist
that DLV organizers and volunteers are totally insulated from any
potential liability. If you want to pursue this, please coordinate with
our ORG group.
. . . . .
+"Happy Hour" to me means reduced drink prices, yet when we arrived at
+the scheduled time we found out the bar's "happy hour" was the hour
+before our scheduled time.
... and ...
+In the future please clarify that happy hour is a social hour and not a
+reduced-price drink hour.
To DLV, the term "Happy Hour" has always meant, as you say, a social
hour and over the years has sometimes occasionally coincided with
venues' reduced drink price times. We will be sure to clarify this in
next year's mailings.
. . . . .
+Might I suggest a visit to a wig salon. (Serges was GREAT) and very
+acommodating. Perhaps arrange a lesson in how to style and care for your
+wig, and learn about different types and their durability.
and
+Yes, Serge Wigs. West Sahara. Do a car pool.
We did a wig styling workshop back in 2002 at the now-closed Hidden
Woman boutique. It was well-received.
Since Serge moved out west on Sahara they are far less convenient than
they were. If anyone wants to reach out to Serge and arrange for
something like a "Serge Wigs Open House" or something more involved such
as a styling workshop, please do so.
More on this below.
. . . . .
+A bit more lag time between events to allow time to enjoy one event
+and still make the next
We hear you on this, but unfortunately it's not always practical, in
particular with the activities which have fixed start times.
One thing that's often overlooked is that we don't intend for someone to
do everything, and in many cases it's simply not possible to create a
schedule which allows all combinations of two sequential activities to
be done.
And, unfortunately, when one activity runs "long", it can cause a
chain-reaction and subsequent activities run late as well.
. . . . .
+Please keep in mind that socializing is important. So for venues like
+the Artisan, we probably don't want the piano player as we want to hear
+each other. Noise is only appropriate for venues like the Hofbrau
+where it is part of the ambiance.
The pianist was unknown to us until that evening. I ventured into the
restaurant a few times and he did not appear to be loud at all. Kind of
a moot point now since we probably will not have any major activities at
the Artisan next year.
. . . . .
+How about a Rockabilly party. 50-s outfits, hairdos shoes music. Elvis,
+Link Wray, the like. Bettie Page looks, like that.
Great Balls o' Fire! Do it! If somebody wants to take this on, please
do so.
We did have a "Retro Theme" ending gathering at the long-defunct Elvis
Bar and Lounge back in 2006, IIRC. My guess is that maybe 25-30% of
our people dressed in somewhat-retro outfits.
. . . . .
+If you could introduce the new girls at the welcome mixer it could be
+nice.
In our early years, yes, we would have a "Mouseketeers roll call, count
off now" type of thing at our WC. It really hasn't been practical in our
recent years.
. . . . .
+You need to keep in touch with the Center. They have the Trans-Lations
+group every Friday and Diva would certainly be invited.
Yes, there were several comments to this effect made during and after
DLV. The one activity we had there (Carla's) was highly rated both for
enjoyment and comfort.
. . . . .
+You ought to do another of the real Vegas-y shows like Splash, Follies
+like you used to years ago.
And ... all it takes to make it happen is ...
. . . . .
+Would also like to be informed of a meal plan for the week. Learned on
+my own at the end of the trip that I could have eaten for much less than
+what I spent by getting coupons or buying multiple buffet visits in one
+package.
The group meals, large and small, should have been well noted in the
final schedule. This year we were vigilant in putting the approximate
price ranges in the schedule notes.
Price is one of the factors we use when selecting a dining venue, but
that single factor cannot trump all others.
A related comment:
+There are some lower cost options for food we might consider adding
+to the suggestions.
One thing that has happened throughout our history is that prices for
food in Las Vegas have been creeping upward. That plus the fact that in
recent years we have been picking more and more of the higher priced
dining venues.
I would suggest that if you believe that price is a priority for a DLV
dining venue, please seek out what you consider to be good lower-cost
options and agree to host(ess) dining activities at those places.
. . . . .
+First, I think your DLV ROCKED! But, I found navigating thru old emails
+to find a link, then having to google DLV to locate other details to be
+confusing!
+What I would like to see is: A DLV page that has every possible thing
+linked FROM THERE!
I'm planning to comment in detail on this issue separately.
. . . . .
+Hey, how about we get the drag queens at Drink & Drag to show us
+some tips where we can utilize some of the techniques they use,
+but not to look like a drag queen, but to import into our own
+"make-up" techniques, such as contouring, shading, highlighting,
+ect.
If you (or anyone) wants to look into this, please do so.
. . . . .
+Under TG Community Events Please add: The Keystone Conference
+which just celebrated it's Fith Annual conference this past March
+13 through 16.
We haven't had a general "other events" list for several years. It was
dropped because it was very high-maintenance and got few hits.
If you mean the "upcoming events" in the Large Final Mailing, Keystone
usually happens prior to DLV each year, and it's not very effective to
list an event which has already happened.
. . . . .
+Also, and this is not a complaint but observation. Some of the younger
+girls, their makeup was very artificial looking. It wasn't too much
+makeup, it just didnt look right. It's hard to explain but very
+un-natural looking.
Uh, I'm not really sure what you're talking about. Yes, there is a
learning curve to doing a basic face, but this year I don't remember
any specific "artificial" looks.
. . . . .
+It amazes me that so many girls will pay thousands to fly to Vegas, stay
+in the hotel, and not even print out the schedule of events. I ended up
+going to the business center at Harrah's upstairs and zeroxing several
+copies which they snatched up.
You're preaching to the choir here!
We do have, unfortunately, a number of low-information attendees. Many
of them do get left out of things simply because they do not know what
is happening.
Our people do arrive in various states of preparedness, or lack of same.
The worst case this year was someone who drove several hundred miles to
DLV, did not bring any schedules, maps, contact info, or anything, and
could not locate the group.
It still amazes me how many don't even view the LFM, let alone print
out the map and schedule. I think we get quite a few who think they
can "wing it", thinking that we're similar to other events that they
have attended, and have quite an awakening when they have absolutely
no clue as to what is going on!
. . . . .
+Absynthe show was confusing. My schedule said Tuesday but found out it
+was reallw Wednesday
It's really important that everyone use the official final schedule and
not the many preliminary or working schedules! Absinthe was indeed
originally scheduled on Tuesday, but was rescheduled to Wednesday.
If only we could get those preliminary schedules to self-destruct after
so many days.
. . . . .
+I think one of your phone numbers was wrong.
Okay, I give up. Which one?
. . . . .
+Have Coffee at a reasonable hour, like 9.
I might agree that Katie's Koffee Korner is too early to get a
consistent meaningful level of participation. However, I doubt if I
would participate regularly at 9:00am. Still to early for me when
I'm on vacation.
. . . . .
+Annie needs to dress up like she used to.
Uh, ok, so noted.
. . . . .
+Make the name tags more available. I didn't get mine until the last
+nite.
The ORG group will need to discuss the name tag and check-in issues
again. This year, yes, we had only one set of tag inserts, which made it
more challenging to catch everyone for a formal check-in.
I don't know what the answer is.
. . . . .
+Keep adding new thing activiites. Love it!!!
Yes, we intend to do just this!
. . . . .
+We need a new venue for golf next year. The course is closing for
+renovations for two years. It was not in good shape. Let's ditch the
+Artisan. I found the cost for drinks Monday night criminal.
I don't golf, but I support the activity for DLV. Before the gang
settled on the current course they used the Las Vegas Golf Club out
by the Siegfried and Roy estate. We'll bring this up in ORG.
. . . . .
+Ruth's Chris Steakhouse was a wonderful dining experience conveniently
+located in Harrah's. Definitely a keeper in my opinion.
Yes, I heard this from multiple people.
We had a number of higher-end dining options this year, and all of them
were rated highly. I was actually planning on doing Old Homestead, but
changed it due to the number of high-end places in proportion to those
more reasonable in cost.
I do think we need a good balance, and for the most part have it.
. . . . .
+I will send you suggestions as soon as I have a chance to reflect.
I shiver with antici ... ... {say it} PATION!
. . . . .
+I would suggest a visit to the MOB Museum might be fun. My wife and I
+did it on Monday 4-23. I was not "dressed" that day (it was like 90
+degrees!)
We did this in 2012. Highly rated. All it takes to make it happen
again is for somebody to agree to coordinate it.
. . . . .
+My only comment is about a slight inconsistency in the survey ...
+Transportation to Vegas in someone else's vehicle is not an option
+to choose. I therefore selected personal vehicle yet when it comes
+to getting around Vegas, I caught rides with others.
We'll adjust the terminology for the servey next year. Thanks.
. . . . .
+I know this isn't what you want to hear, but you need a more formal
+welcome or orientation for the new gurls. The welcome sessions were
+good but it was everyone all standing around just shooting the bull on
+everything else but what they needed to know. There's a lot of
+confusion on what to do, where to go, who to go to, things like this.
Our Newcomer Open House sessions are an evolving concept. Yes, the ones
we had this year were informal and there was no "program" of any type.
Yes, there was a lot of chit-chat going on. I do think, however, that
any questions or concerns about DLV were covered in as much depth as was
needed.
We also tried to plan these so that all but a few of those who were new
would have the opportunity to attend at least one of them this year.
My guess is that between 1/2 and 2/3 of the newcomers we had this year
attended at least one of the sessions. I did ask a couple of those who
skipped them why they did not attend. One said to the effect of "I come
to Vegas all the time, I don't need it", and another thought that it
would consist of a lecture on how to dress and the like.
We'll revisit the concept again and ORG, and what happens next year may
be quite different.
. . . . .
A couple of related comments regarding getting some of the vendors
more involved.
+Please get Amy of Glamour Boutique involved in more DLV activities.
+Get Chris from Studio Lights to fly out to Vegas and put on a makeover
+demonstration.
Vendors such as these typically put on one big Open House session, but
on occasion they have put on other activities, such as makeup demos,
wig styling workshops, etc.
One thing we do need to keep in mind is that DLV week will be very busy
for these two particular firms (and a few others). There may be some
practical limits as to what they can and cannot do.
We have ongoing suggestions and requests for such things as makeup
demos and hair/wig styling. Those who are in touch with the vendors
should feel free to get the ball rolling on any of these.
We also have a few more vendors who have expresed interest in becoming
more involved with DLV, specifically one local "civilian" spa and
another from the SF Bay area. This is in addition to a couple of others
we've picked up the last few years. I would expect the level of vendor
participation to be increasing in the near future.
. . . . . . . . . .
As with previous years, comments such as these that follow are very
much appreciated and let us know that we are indeed doing something
right.
+Another year, another well done event.
+Thanks understates how great the experience.
+Thanks to the volunteers!
+I say this each year and I'm sure your tired of hearing this, but this
+is the best girl time on the planet. DLV ROCKS!
No, we are not getting tired of hearing it!
+Thanks again for all your wonderful efforts Annie!
+Thanks to the volunteers!
+GREAT DLV this year!!!
+Another year and another fun and well-organized event, my thanks and
+gratitude go out to all who made it possible.