LOGO Frequently Asked Questions
FAQ entry 10.08:

I sent in e-mail and never received a response, what should I do?

Please be assured that we intend to respond to all e-mail which requires a response in a timely manner.

We do not routinely respond to commercial or promotional items which have no direct relevance to our event.

The first thing you should do if you are awaiting a response is to resend or send a reminder. E-mail is not a perfect medium and humans make mistakes.

Here are a few helpful hints to assure that you're able to send and receive e-mail to and from us without difficulty:

If, after several tries and a realistic time to wait for a response, you still have difficulty, send a brief e-mail to tech@divalas.vegas and explain the circumstances. Please detail when you sent your e-mail, the exact e-mail address to which you sent it, and a summary of your item.

Previous FAQ entry (10.07): Who, exactly, receives e-mail addressed to DLV?

Next FAQ entry (10.09): I sent in an announcement to your e-mail list or Discussion Forum and it was not published. What's going on?

Back to FAQ index.