by External Poster » Mon Dec 10, 2007 6:05 am
This posting is from: annie
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>I could be wrong, but I thought that Nevada State
>law requires them to pay for and place you at
>suitable (same or better)
Curiosity got me on this one, as it's a recurring
topic on the LV travel boards.
Quickly checking NRS with keywords "overbook" and
"overbooking" got no hits. The closest I can find
quickly is under Deceptive Trade Practices, NRS
598.0915:
+10. Advertises goods or services for sale or lease
+with intent not to supply reasonably expectable public
+demand, unless the advertisement discloses a
+limitation of quantity.
Of course all hotels have a boilerplate disclaimer
(contract of adhesion) in their terms and conditions
which cover their @$$ on that one.
Now, having worked in hotels, I do know that most have
a policy of making things right, and never "walking" a
registered guest. Choice Hotels (Comfort, Clarion, et.
al.), for example, will bend over backwards by
corporate policy if they don't have a room for you,
even placing you with a competitor if necessary.
I know that Stardust used to overflow people to the
California and a couple hotels used to actually
overflow to the DelMar, but I don't know if there's
anything that legally requires them to do so.
If you (or anybody) has a more specific cite, please
speak up, as there are occasional horror stories of
people sleeping in vehicles and such when they arrive
late and find their hotel to be oversold.
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(This posting was entered by annie, an external user of MyDLV.)